Privacy Policy

1. Who We Are (Data Controller)

For the purposes of applicable data protection laws, MISHUX Software acts as the Data Controller for personal data processed through our Services.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

• Name
• Email address
• Contact details
• Account registration information
• Business or professional details
• Communications you send to us (support requests, enquiries)

2.2 Information Collected Automatically

• IP address
• Device identifiers
• Browser type and version
• Operating system
• Usage data, including pages viewed, interactions, and timestamps

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our Services. See Section 10 for more information.

2.4 Children's Data

Our Services are not intended for children under the age of 13 (or under 16 in the EU/UK). We do not knowingly collect personal data from children.

3. How We Use Personal Data

We use personal data for the following purposes:

• To provide, operate, and maintain our Services
• To manage user accounts and customer relationships
• To communicate with you, including responding to enquiries
• To improve functionality, performance, and security
• To comply with legal and regulatory obligations
• To prevent fraud, abuse, and unauthorised access

4. Legal Bases for Processing (UK & EU GDPR)

Where UK or EU data protection law applies, we rely on one or more of the following lawful bases:

• Consent – where you have given clear permission
• Contractual necessity – to perform a contract with you
• Legal obligation – to comply with applicable laws
• Legitimate interests – for business operations, security, and service improvement, where your rights do not override those interests

5. Sharing and Disclosure of Personal Data

We may share personal data with:

• Trusted service providers (e.g. hosting, analytics, customer support)
• Professional advisers (legal, accounting, compliance)
• Regulatory authorities, courts, or law enforcement where required by law

We do not sell personal data and do not share personal data for cross-context behavioural advertising.

6. International Data Transfers

Your personal data may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards, including:

• UK and EU Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Other legally recognised transfer mechanisms

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

8.1 UK & EU Users

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8.2 United States (California) Residents

Under the CCPA/CPRA, you have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain data processing activities
• Not be discriminated against for exercising your rights

Requests can be submitted by contacting us at hello@mishux.com.

9. Security Measures

We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system is completely secure.

10. Cookies and Tracking Technologies

We use essential and non-essential cookies to ensure proper operation and improve user experience. Where required by law, we obtain consent before placing non-essential cookies.

You can manage cookie preferences through your browser settings or our cookie consent tool.

11. Third-Party Services and Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: