MISHUX Software Ltd — Website & Business Privacy Notice

MISHUX Software Ltd is the data controller for personal data we process for our own purposes, including operating our corporate website, handling business and design-partner enquiries, managing direct business relationships, company administration, security and abuse prevention, and meeting legal and regulatory obligations.

Where a business customer later uses a MISHUX Software product, such as MISHUX one, to process personal data on that customer’s instructions, the customer may act as controller and MISHUX Software Ltd may act as processor. Those arrangements are governed separately by the applicable customer agreement and, where required, a Data Processing Agreement.

This Privacy Notice applies to mishux.com, including enquiries and expressions of interest relating to MISHUX one and RAMSiQ. It does not govern personal data processed within the MISHUX one or RAMSiQ product applications, including any employee or workforce records processed inside MISHUX one. Product-specific privacy and data-processing terms will apply separately where relevant.

MISHUX one design-partner interest form:

• Full name
• Work email
• Business / company name
• Job title / role (optional)
• Hospitality business type (optional)
• Number of locations (optional)
• Any message or information you choose to provide (optional)

Correspondence: the content of emails you send to hello@mishux.com and our replies, including your name, email address and any information you include.

Cookie notice record: a record, stored in your browser, that you have seen our cookie notice and the date you acknowledged it. It is not a consent to tracking.

Base44 App Analytics: we have disabled Base44’s optional visitor tracking on mishux.com. Under this configuration, Base44 does not newly store its base44_analytics_session_id identifier in visitors’ browsers, and visitors are not included in Base44 App Analytics.

Identifiers saved in a visitor’s browser before this change may remain until that visitor clears the site’s stored data. Switching off visitor tracking does not automatically erase those historical browser entries. Separately, when a visitor returns and loads the updated website, our own website code attempts to remove any such entry from that browser.

Platform technical information: our website is hosted by Base44. When visitors access the website, Base44 may process technical request information including IP addresses, browser and device details, pages visited and timestamps. Base44 may also record automated (including AI crawler) traffic as part of operating its platform.

Signed-out requests may contain an X-Base44-Anonymous-Id header with a temporary identifier held in page memory. Base44 states that this temporary value is not stored on visitors’ devices or used to build visitor profiles. It may be recorded in Base44’s standard operational logs. Base44 has not published a separate retention period for those logs. Switching off visitor tracking does not switch off Base44’s operational logging.

Platform configuration storage: the Base44 platform also stores configuration values in your browser so the website can load and connect to its backend. These include base44_from_url, which Base44 describes as a configuration value recording the page a visitor arrived on, not a visitor identifier. See our Cookie Policy for the full list.

We do not use the website to collect payment card data, precise location, health information, biometric data or advertising identifiers.

Where we rely on legitimate interests, we have considered your interests and rights. You can object at any time (see section 7).

Base44, Inc. provides the platform that hosts and runs mishux.com, as our service provider and processor. Design-partner submissions are stored in Base44. When a form is submitted, an internal notification email containing the submitted form fields is sent to hello@mishux.com using Base44’s infrastructure. Base44 may use its own subprocessors to deliver its platform services.

AI and model training. Base44 has told us that stored form submissions are not automatically used to train AI models, and that it does not use customer data to train third-party AI models. We use Base44’s AI builder to maintain the website, and that builder can access website data. Base44 has told us that AI builder conversations may be used to develop or improve Base44’s own AI models, and that it cannot guarantee customer data will never enter training through that route.

We may also share personal data, where necessary, with our email service provider for correspondence sent to hello@mishux.com, professional advisers (such as lawyers and accountants), and public, regulatory or law-enforcement authorities where required by law.

We do not sell personal data.

Base44 stores platform data in the United States by default. Base44 describes its subprocessors and international transfer arrangements in its Data Processing Agreement.

Our service providers may process personal data outside the United Kingdom. Where personal data is transferred internationally, we rely on appropriate contractual or other legally recognised safeguards where required by UK data protection law.

We have not set a fixed retention period for website enquiries. We keep enquiry and design-partner information for as long as we reasonably need it to evaluate and respond to your enquiry and to maintain the business relationship.

We may keep information for longer where necessary to meet legal obligations, handle disputes, or establish, exercise or defend legal claims. When information is no longer needed for these purposes, it should be deleted or anonymised.

Base44 App Analytics is disabled for this website. Base44 has told us that analytics data collected before it was disabled is subject to a reported 60-day analytics retention period. That period applies only to that historical analytics data, not to enquiries, design-partner submissions, platform operational logs or backups.

Base44 has not published a separate retention period for its standard platform operational logs, including any temporary X-Base44-Anonymous-Id values recorded in them.

Historical base44_analytics_session_id entries saved in a visitor’s browser are not removed by Base44’s visitor tracking setting and may remain until the visitor clears the site’s stored data. Our website code attempts to remove them when a visitor returns and loads the updated website.

Base44 keeps rotating backups of platform data as part of its service: backups every 4 hours kept for 7 days, weekly backups kept for 30 days, and monthly backups kept for 1 year. This is the provider’s backup rotation, not how long we keep live records. Base44 maintains backups under its published retention schedule. The timing of removal of individual deleted records from existing backups has not been separately confirmed by Base44.

The record that you have seen our cookie notice is kept in your browser until you clear your browser storage, or until we show an updated notice.

Under UK data protection law you may have the right to:

• access your personal data;
• have inaccurate data corrected (rectification);
• have your data erased;
• restrict how we use your data;
• object to processing based on legitimate interests;
• data portability, where applicable;
• withdraw consent at any time where processing relies on consent, without affecting processing before withdrawal.

These rights are not absolute and may be subject to conditions and exemptions. To exercise them, contact hello@mishux.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to address your concerns first.

This website is aimed at businesses and professional users and is not directed at children.

This is a UK-focused notice. If you are located elsewhere, you may have additional rights under local law, which we will respect where they apply.

For details of the cookies and similar technologies used on this website, and the Cookie Settings summary, see our Cookie Policy.

We may update this notice from time to time and will show the revision date at the top of this page. For questions about this notice, contact: